Refund Policy

We appreciate your interest in purchasing our products through our website. Our commitment
to you includes:
  1. Ensuring a seamless online shopping experience
  2. Providing only 100% genuine products.
  3. Offering the widest range of products across various brands.

Below, you'll find detailed information about our Shipping, Returns & Exchanges,
Cancellation, and Replacement policies.

At Cricstudio, continuous improvement is a cornerstone of our approach. Therefore, these policies are regularly reviewed and enhanced. We encourage you to check back periodically for updates. While we strive to accommodate your needs to the best of our ability, please note that prevailing policies at the time of your feedback will apply.


SHIPPING POLICY:

  1. We utilize third-party shippers, adhering to their respective Terms & Conditions.
  2. Quality remains uncompromised as we partner with reliable logistics providers known for their extensive reach across India.
  3. Shipping is are applicable on each order; charger are auto calculated at the time of finalising the order.
  4. Premium delivery charges are applicable for Express deliveries.
  5. Orders received before 11 AM on any working day will be shipped the same day; otherwise, they will be dispatched within the next 2-3 working days.
  6. Shipment details will be promptly shared upon dispatch for easy tracking.

 

RETURN POLICY:

Our return policy extends for a duration of 3 days from the date of item receipt. During this period, you have the option to initiate a return for your purchased item.
For a return to be eligible, the item must remain in its original condition, unused, with all tags intact, and in its original packaging.

Additionally, you must provide proof of purchase or the receipt.
To begin the return process, please reach out to us via email at Info@cricstudioinc.com. Upon acceptance of your return request, we will furnish you with a return shipping label along with detailed instructions on where and how to send back the package. Please note that any items returned without prior authorization will not be accepted. Should you encounter any damages or issues with your order upon receipt, kindly inspect the item immediately and notify us promptly.

We will assess the situation and take appropriate measures to rectify any defects, damages, or incorrect shipments. Certain items, such as custom products or personalized items, are exempt from our return policy. Feel free to contact us if you have any queries or concerns regarding the return eligibility of your specific item. However, please note that returns cannot be accepted for sale items or gift cards.

For exchanges, the most efficient method is to initiate a return for the item you wish to exchange. Once the return is processed and accepted, you can proceed to make a separate purchase for the desired item.
Upon receipt and inspection of your return, we will notify you regarding the status of your refund. Approved refunds will be issued as store credit for future purchases. We will keep you informed throughout the refund process until it is successfully completed.

 

CANCELLATION POLICY:

We dont provide Cancellation on our Purchase.